Privacy Policy
Last updated: 22 June 2026
This Privacy Policy explains how Supreme Green Landscaping Pty Ltd, referred to in this policy as “Supreme Green”, “we”, “us” or “our”, collects, uses, stores and discloses personal information through this website and related enquiry forms.
By using this website or submitting an enquiry form, you agree to the handling of your personal information in accordance with this Privacy Policy.
1. What personal information we collect
We may collect personal information that you provide directly to us, including when you submit an enquiry form, contact us, request a consultation or interact with our website.
This may include:
-
your name
-
your phone number
-
your email address
-
your property address
-
details about your landscaping project
-
information you choose to include in enquiry form fields or messages
-
any other information you provide when communicating with us
We may also collect technical and usage information when you visit this website, including:
-
your IP address
-
browser type
-
device type
-
operating system
-
pages visited
-
time spent on the website
-
referral source
-
interactions with forms, buttons, pages or advertising links
-
approximate location information
-
cookie, tag, pixel and tracking data
2. How we collect personal information
We may collect personal information when you:
-
submit a form on this website
-
request a consultation
-
contact Supreme Green by phone, email or another channel
-
interact with our advertising
-
visit or browse this website
-
click on links, buttons or calls to action
-
consent to or interact with website cookies and tracking technologies
This website is built on Wix and uses form submission tools provided through Wix. Form submissions may be stored within Wix and accessed by Supreme Green for the purpose of responding to enquiries.
3. Why we collect personal information
We collect personal information for purposes including:
-
responding to your enquiry
-
contacting you about your landscaping project
-
assessing whether your project is suitable for Supreme Green
-
arranging consultations or follow-up conversations
-
providing information about our services
-
preparing internal notes or project suitability assessments
-
improving our website, advertising and customer experience
-
measuring the performance of our advertising campaigns
-
understanding how visitors interact with our website
-
maintaining website security and functionality
-
meeting legal, administrative and business obligations
4. Website tracking, cookies, tags and pixels
This website uses digital tracking technologies to understand website activity, measure advertising performance and improve our marketing.
These technologies may include cookies, tracking pixels, tags, scripts, server-side tracking and similar technologies. They may collect or process information about how visitors interact with the website, including page views, button clicks, form interactions, traffic sources and advertising conversions.
Our tracking setup may include:
-
Google Tag Manager
-
Google Analytics
-
Google Ads tracking and conversion tags
-
Meta Ads tracking, including the Meta Pixel
-
Stape server-side tracking
-
Wix website and form analytics tools
These tools help us understand whether our advertising is reaching the right audience, whether people are engaging with the website, and whether enquiries are being submitted after interacting with our ads.
Some tracking technologies may be provided by third parties, including Google, Meta, Wix and Stape. These third parties may process data in accordance with their own privacy policies, terms and settings.
You may be able to control or limit cookies through your browser settings or device settings. If you disable cookies or tracking technologies, some parts of the website may not function as intended, and we may be less able to measure advertising performance accurately.
5. How we use Google and Meta advertising data
We may use Google and Meta advertising tools to:
-
measure conversions from advertising campaigns
-
understand which ads, pages or audiences are generating enquiries
-
optimise advertising campaigns
-
retarget website visitors with relevant advertising
-
create or refine advertising audiences
-
analyse campaign performance
Where possible, we aim to limit the data collected to what is reasonably necessary for marketing measurement, campaign optimisation and enquiry handling.
6. Who we share personal information with
We do not sell your personal information.
We may share personal information with trusted parties where reasonably necessary to operate the website, manage enquiries, run advertising or support our business.
This may include:
-
Supreme Green team members who respond to enquiries
-
Better Brands Collective, our marketing agency, for advertising, tracking, reporting and campaign management
-
Wix, as the website and form platform provider
-
Google, including Google Analytics, Google Ads and Google Tag Manager tools
-
Meta, including Meta Ads and Meta Pixel tools
-
Stape, for server-side tracking infrastructure
-
IT, hosting, analytics, advertising, reporting or administrative service providers
-
legal, accounting or professional advisers where required
-
authorities or regulators if required by law
Better Brands Collective may access enquiry and tracking information only for the purpose of supporting Supreme Green’s marketing, reporting, campaign optimisation and lead generation activities.
7. Overseas disclosure
Some of the third-party platforms and service providers we use may store, process or access information outside Australia.
This may include providers such as Google, Meta, Wix and Stape, which may operate infrastructure or service teams in multiple countries.
Where we use these providers, we rely on their published privacy, security and data processing practices, as well as the settings available within those platforms.
8. How we store and protect personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored in systems including Wix, email inboxes, advertising platforms, analytics platforms, customer communication tools and internal business systems.
However, no method of online transmission or electronic storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
9. How long we keep personal information
We keep personal information for as long as reasonably necessary for the purposes outlined in this Privacy Policy, including responding to enquiries, managing business records, analysing marketing performance and meeting legal or administrative requirements.
If your enquiry does not proceed, we may still retain your details for a reasonable period for record-keeping, follow-up, reporting and business administration purposes, unless you ask us to delete your information and we are legally able to do so.
10. Accessing or correcting your personal information
You may contact us to request access to the personal information we hold about you, or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to your request.
11. Requesting deletion or limiting contact
You may contact us to request that we delete your personal information or stop contacting you.
We will take reasonable steps to action your request, subject to any legal, administrative, reporting or business record-keeping requirements that may apply.
You can also opt out of marketing communications where an unsubscribe option is provided.
12. Third-party websites
This website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of those third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
13. Privacy complaints
If you have a concern about how we have handled your personal information, please contact us using the details below.
We will review your complaint and aim to respond within a reasonable timeframe.
If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, tracking setup, legal obligations or privacy practices.
The updated version will be posted on this page with a revised “Last updated” date.
15. Contact us
For questions about this Privacy Policy or to request access, correction or deletion of your personal information, please contact Supreme Green Landscaping Pty Ltd at the contact details provided below.
